You can also find system maps , schedules and route maps on VTA. Download our EZfare mobile payment app to get started with day passes or pay-per-ride.
If you'll be riding frequently, start saving with a Monthly Pass on Clipper. Order a Clipper card and set up autoload. If you didn't already, download the Transit app to get real-time information and service alerts during your first trip. It's VTA's officially endorsed app for real-time information, and gives riders arrival predictions based on bus and train GPS data. You can add value in several ways.
Value added in person is available instantly, while it may take up to days for value added online or over the phone to be available. Value that is added online, over the phone, or by Autoload is added to your card the first time you use your card after the value is available by touching it to a card reader.
At that time, your card's balance will also be updated to reflect the value added. When you add a pass or cash through the website, by calling the Clipper Customer Service Center or set up Autoload for the first time, it can take days before the value is available to be added to your card. This is because the pass or cash that you add to your card is stored directly on your card, not on a server.
In the case of the bus yards, it is then transmitted to the card readers on each bus individually at the end of each day. Once this process is complete, the next time you use your card, the card reader will load the value to your card, where it is then stored for use.
To use your Clipper card, locate the Clipper card reader at the entrance of the VTA bus or light rail station next to the Ticket Vending Machines and hold your card flat against the Clipper logo until you hear a beep. Customers must tag their Clipper card before boarding a light rail vehicle. Institutions are required to purchase SmartPasses for all eligible individuals at a given location.
This requirement allows Institutions a cost-effective way to provide access to public transit to Can I buy a SmartPass if my employer or residential development isn't participating? No, you are not eligible to purchase a SmartPass as an individual. Only employers, residential developments, and colleges within Santa Clara County may purchase a SmartPass.
Institutions enter an I lost my SmartPass card, what should I do?
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